Pay extra close attention to any correspondence that comes from the key characters. If they send you a message it may be important and could contain a secret message or clue. Especially if circled or underlined.
Some messages will be literal, but others will simply lead to further information.
Google search results change and can be unpredictable, but they are still a good source of information when verifying real world facts. You will probably need to use this to find names, places, translations and other tasks at some point.
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Join our Slack channel and chat with our other clients for up-to-date conversations and hints. Their experience in the field may help you crack your own case.